Custom Jewelry Processing Time is Currently 2 - 3 weeks. Orders are added to the queue and processed in the order they are received.

Shipping: All US website orders are shipped USPS FIRST CLASS or PRIORITY MAIL. Large orders may incur an additional shipping charge.

All orders over $600 include mandatory shipping insurance, which will slightly increase the cost of shipping.

International orders are shipped USPS FIRST CLASS MAIL and may take up to 3 weeks for delivery. Once your order has been shipped you will be provided with your tracking number via email. Please note we are not responsible for lost, damaged or stolen mail. 

Contact us if you would like us to get additional insurance or signature confirmation.

Shipping Mermaid Sapphires: We ship our Mermaid Sapphire Rings & Fine Jewelry via FedEx or UPS Express shipping. Mermaid Sapphire Rings will ship insured with signature required.

Please Note* You will be required to sign to be able to receive the package from your postal provider.

We are not responsible for any delays or fees charged by customs/duties in your country. You are responsible for any additional taxes, duties, or brokerage fees.